Refund policy
Our return policy allows for a 30-day return window, which means you have 30 days from the date you receive your item to request a return.
To initiate a return, please contact us at help.lifeshield@gmail.com. Please note that returns must be sent to the following address: [INSERT RETURN ADDRESS]
If your return is approved, we will send you a return shipping label along with instructions on how and where to send your package. Items returned to us without a prior return request will not be accepted.
If you have any questions about returns, please feel free to contact us at help.lifeshield@gmail.com.
Damage and Issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can assess the issue and resolve it.
Exceptions / Non-Returnable Items
Certain types of items cannot be returned, such as perishable goods (such as food, flowers, or plants), custom-made products (such as special orders or personalized items), and personal care products (such as cosmetics). We also do not accept returns of hazardous materials, flammable liquids, or gases. Please feel free to contact us if you have any questions or concerns regarding your specific item.
Unfortunately, we cannot accept returns of sale items or gift cards.
Exchanges
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